Fixing Roblox installation on Mac

Level: Easy

At some stage your Roblox installation may fail to start up or when installing Roblox on a Mac. Some of the things you might experience when starting or installing Roblox are:

• Repeat requests to download and install Roblox

• The message “an error has occurred”

• “There is no application set to open the URL roblox-…”

This is a step-by-step guide on how to get you going. For steps in how to install Roblox, refer to installing Roblox on mac guide.

Step 1: Remove the Roblox icon from Dock

1. In your Dock, right-click the Robox icon

2. Select Options —> Remove from Dock

Step 2: Delete Roblox from your Mac

Diagram 2.2

1. Start Finder

2. From the menu, select Go —> Home (Diagram 2.2)

3. Double click “Applications” (Diagram 2.3)

4. Right-click the Roblox icon and select “Move to Trash” (Diagram 2.4)

Diagram 2.3

Diagram 2.4

Step 3: Delete any other occurrences

1. Start Finder

2. In the search field found in the top right corner enter “Roblox”

3. For any occurrence of Roblox, including RobloxStudio, right-click and select “Move to Trash”

Step 4: Clear browser cache

Note: these steps are specific to the Chrome browser. Refer to the instructions for the browser you use.

Diagram 4.1

1. In the top right of the Chrome browser select the three dots —> Settings (Diagram 4.1)

2. Select “Security” from the list (Diagram 4.2)

3. Clear browser (Diagram 4.3)

   1. From the “Time range” select All time

   2. Select all of the checkboxes:

      1. Browser history

      2. Cookies and other site data

      3. Cached images and files

   3. Click the “Clear data” button

Diagram 4.2

Diagram 4.3